[Shadow IT Research] Shadow IT Is Out of the Closet

Article's  Argument:

Cloud is one of the reason for the rise of Shadow IT

Line of business are now getting their own official technology budgets for non-standard software products. Shadow IT has been freshly-labeled "departmental IT"

IT department is busy with maintaining operating systems and reacting to the demand of increasingly tech-savvy user community.

Talk about the idea of small, controlled projects is more efficient.

Apply structured taxonomy to propose IT initiatives based quantifiable metrics like complexity, breadth of need and ROI.

IT can transform itself from "we build everything" to "here's how to build it", and thus be viewed as a competency center focused not on technology, but on process creation and refinement. IT delivering straightforward development methodologies to business departments, coaching them on how to build their own systems, streamlines deployment, ensures domain expertise, eases organizational tensions, and drives economies of scale.

Comments

Define Shadow IT: software, 
Approach: user-driven
How: focus on process, development methodologies for business departments, coaching

=> good article with ideas of new development methodologies, coaching

Bibliography:
Dyché, Jill. "Shadow IT Is Out of the Closet." Harvard Business Review (2012).