[Shadow IT Research] The future of enterprise IT in the cloud

Article's arguments: 

Increasing in adoption of cloud services demands new methodologies, tools and skill sets for managing hybrid portfolio (services + traditional IT systems)

3 Trends are mentioned:

1. Trend 1: Cloud services: change roles from providing IT systems to managing services;
2. Trend 2: IT Consumerization: BYOD to accessing services;
3. Trend 3: Increasing cross-enterprise collaboration: sharing, exchanging and managing information across enterprise IT walls.

Consumer-driven IT services:

• IT departments should concentrate on how to enable and allow these consumer devices to connect safely and manageably to enterprise networks

IT service provider explosion:

• Individual business units and employees make decisions about external IT service consumption
• IT cannot manage centrally [Finance], [Security], [Responsibility], [Compliance]

Managing a hybrid IT ecosystem:

• Understand the types of services consuming or might need in near term 
• Beware of various ways to obtain them for the enterprise in the future
• Trend to CIO's role away from managing IT "build and operate" functions to manage people, processes and technologies 

Shifting basic for value:

• Traditionally: centralized roles: consolidation, centralization and standardization
• Shadow IT > Shadow Sourcing
• New: contracting, integrating and managing relationships with service providers

Managing a hybrid portfolio

• Require new mechanisms and frameworks that support the end-to-end life cycle of services throughout acquisition, integration, consumption, financial management, and termination
• Concept of service portfolio management
• adapted part of the Information Technology Infrastructure Library (ITIL) methodology 

My comments:

=> cannot solve the problem of time for usage readiness and bus users wants to use it immediately, don't like the idea of standard framework cause framework cannot use for all situations in different companies.

Bibliography:

Erbes, Jamie, Hamid R. Motahari-Nezhad, and Sven Graupner. "The future of enterprise IT in the cloud." computer 5 (2012): 66-72.
Sykes, R. "The CIO Is Dead. Long Live the Master Operational Strategist." CIO Magazine 2 (2010).